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Hotel facilities
“Make your stay the best of your life”
Guest support
24-hour reception/porter service
Multilingual staff
Communal safe
Luggage storeroom
Porters
Wake-up call service
Pets not allowed
Dining
Restaurante Miraflores
Private restaurants: Sobreira and Carlos V
Cafetería Aldariz
Snack bar (summer only)
Room service
Breakfast buffet
Half-board and full-board option
Celebrations and banquets
Advice, planning and coordination of celebrations and design of tailor-made events


MICE
Facilities for conferences and meetings
Audiovisual equipment and exclusive broadband.
Business area and meeting rooms
Exclusive catering service for events
Events planner and coordinator
Spa
Relaxation pool
Carlos I Spa Experience
Heated loungers
List of treatments
Personalised advice provided by highly qualified personnel
Indiba, light therapy, Ultratone, pressure therapy, vacuum therapy, and more.


Pools and terraces
Outdoor pool: summer only
Heated pool
Sun terrace
Terraces
Sports facilities
Gym
Tennis court
Paddle tennis court
Mini basketball court
Facilities with partners for sailing, surfing, paddle surfing, windsurfing, golf, football, tennis, canoeing, swimming, water and land karting, golf, diving, sport fishing…


Internet
Internet
Complimentary WiFi throughout the hotel
High-speed WiFi available
Parking
Indoor, supervised parking, paid for
Unsupervised exterior, free
Accessible parking
Electric vehicle charging point


Accessibility
Accessible facilities
Accessible rooms available
Lifts with braille buttons
Staff with knowledge of Spanish Sign Language.
Guide or assistance dogs are allowed with the corresponding certificate
Childcare (check availability)
Games room, Wii, table tennis, table for playing cards
Children’s playground
Gardens
Laundry service